To provide a comfortable environment and a high level of service, we ask that you review and abide by the following policies:
We are getting busier and busier, and we want to make sure we're efficiently staffing our salon. We have made some updates to our no-show policy.
Please understand that when you forget or cancel your appointment without giving enough notice, we miss the opportunity to receive services.
Since the services are reserved for you, a No-Show Fee of 30% of the service's total will apply if you forget.
No Children & Men (unless they have an appointment)
We love children & babies, but Divine Brazilian Wax & Spa is not a place for them. Due to safety issues, we cannot have children or babies in the treatment rooms as we use hot wax and sugaring.
We also cannot have children or babies in the waiting room as we cannot be responsible for them if they are left alone. Also, we have limited space, and sometimes clients use inappropriate words.
We also request that males who DO NOT have an appointment at Divine Brazilian Wax & Spa do not linger in the waiting area. If your husband/boyfriend/brother/bodyguard accompanies you to your appointment, please have them wait for you elsewhere (he’d instead probably be having beer/coffee or walking around anyway).
Please Be On Time
We know things happen from time to time, but please try to be on time. We run a tight schedule, and if you end up showing up late, we will try our best to fit you in or work you into the schedule later in the day; however, there are no guarantees, especially if you are over 10 minutes late. It is not fair for us to make another client wait if you are late. Plus, you wouldn’t appreciate it either if the roles were reversed.
Requesting Deposit and book online
For certain services we are requesting deposits, make sure to come to your appointment or call within 24 hours to reschedule. The deposit is not refundable. It also applies to any services paid online.